Support
How can we help?
Contact us about food lookup problems, your account, privacy requests, or app review access. Include your app version and a short description of the problem. Never send a sign-in code or password.
Food or Barcode Not Found?
Try entering the barcode digits or searching for the food by name. Food databases can have missing or outdated entries. Confirm a match against the current product label. A missing score means there is not enough information to assess the food.
Nutrition Questions
Ratings are general nutrition information. Resynq support cannot prescribe a diet or advise on medical conditions. A qualified clinician or registered dietitian can help interpret your individual needs.
Response Time
We aim to respond to support messages within 2 business days.
Medical Emergencies
Resynq is not an emergency service. If you may be experiencing a medical emergency, call 911 or seek immediate care.